Here is a summary of our booking conditions, together with some useful information about your stay.
the crown at Whitchurch is located in the village of Whitchurch, which is approximately 6 miles west of Ross on Wye in Herefordshire.
The owners are Steve and Jose larsen
Your room(s) will be available from 4.00 pm on the day
Check-out is by 11.00 am on the day of departure- regretfully we cannot accommodate a late check-out.
Evening meals are available in the in-house Indian Tandoori restaurant usual booking requirements Meals are subject to availability & reservations are recommended
Balance must be settled on arrival Payment can be made by most credit / debit cards, including American Express. Credit card payments over £300.00 will incur a 2% surcharge. All credit cards will incur a surcharge of £2.00. Commercial credit cards, i.e. company credit cards will incur a £3.00 surcharge
All prices are in pounds GB ( inc VAT) priced for room only. Please note, credit card details requested by booking agencies and the crown at Whitchurch web site are taken to secure the booking. No payments are pre-taken for one nights stay, unless the Cancellation clause is invoked.
Please note that the accommodation is not suitable for wheelchair access.
Should you need to cancel your booking, if one week`s notice before your arrival date, you will be charged the full amount for the first night's stay. A non-arrival or cancellation with less than 24 hours`s notice will incur full costs for all nights booked.
For the comfort of all of our guests, the property is strictly non-smoking. In the event that this rule is not adhered to a surcharge of £100.00 will be levied to cover the cost of additional room cleaning.
Wines, beers and spirits can be freely purchased from bar Alcoholic beverages brought onto the premises for consumption will be subject to a 2% corkage surcharge .
We do not serve or allow hot food in the bedrooms. Regretfully, any guests in breech of this clause will be charged an additional £10 for cleaning purposes.
We do not accept responsibility for any property left on departure. In the event of returning lost property, a minimum charge of £8.00 will apply to cover admin + P&P charges.
We reserve the right to terminate your booking in the event of unreasonable conduct which is likely to cause distress damage or danger to other clients, employees or any third party. Should any of the above occur, we reserve the right to cancel your booking and no refund will be given.
Should your booking be cancelled while you are on the premises, you will no longer have our consent to be on the premises and will be asked to leave immediately.
We reserve the right to make retrospective charges against card details should any damage or breach of our terms be committed.
The use of illegal substances while on our premises will result in termination of your booking and the necessary authorities will be informed
If you wish to make an enquiry about accommodation at our hotel in Whitchurch Ross-on-Wye, Herefordshire, please contact us by telephone or by email using the convenient form below.